YWCA of the U.S.A. Records. Record Group 6. Program: Series II. Training and Personnel
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Sophia Smith Collection Smith CollegeNorthampton, MA
Finding aid encoded by Carrie Baldwin. July 11, 2008
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Encoded Archival Description (EAD) Version 2002
collection
Creation of YWCA of the U.S.A. Records. Record Group 6. Program: Series II. Training and Personnel
Time of Creation of YWCA of the U.S.A. Records. Record Group 6. Program: Series II. Training and Personnel
Young Women's Christian Association of the U.S.A.
Biographical History for: YWCA of the U.S.A. Records. Record Group 6. Program: Series II. Training and Personnel
Historical Note Cartoon for YWCA training, 1930 National Convention The establishment of the YWCA movement in the United States in the second half of the nineteenth century created an immediate need for women trained in "Association principles and methods" to staff the new Associations. Much of the training sponsored by the YWCA of the U.S.A's predecessor organizations took place in three-week summer study conferences where current and potential secretaries were given the opportunity "to grasp the principles of the work as fully as possible." Courses given included physical culture, recreational activities, Association principles and methods, and Bible study. Other training opportunities took place during the year at three-day to one month long Institutes held at Community Associations. The need for trained staff continued to grow with the number of Associations, prompting the American Committee to establish a full-year, post-college training course for young women interested in making a career working in the YWCA. The course failed to attract enough students, struggled financially, and was abandoned after one year. A second attempt by the American Committee in 1904 met with more success. The Secretaries Training Institute in Chicago offered a three-term, year-long course that continued until 1908, when training activities moved to New York City to be near the new national headquarters of the merged Association. The new National Association's Secretarial Committee was given authority for recruiting, training, and recommending individuals for employment as YWCA staff. It studied the various methods of training used by the predecessor organizations and recommended establishment of a National Training System. The System continued the tradition of summer training conferences, and a variety of short-term training institutes at Associations in various parts of the country. It also included the National Training School for intensive post-college study. The School, established in 1908, carried courses in four divisions: Bible, Christian and Social Teaching, The Association Movement, and Personal Efficiency (which included public speaking, and parliamentary procedure). As the organization grew, the School added specialized courses for different types of secretaries: student, industrial, foreign, city, etc. The general course for secretaries lasted one year, religious work directors attended for two. The Secretarial Department also maintained a bureau of reference; and worked on "general cultivation" of the field through correspondence and "visitation to arouse interest in the question of professional training for Association workers and to bring valuable young women into line of preparation." The tremendous growth of the Association during World War I, made the need for "an adequate supply of workers who are qualified personally, educationally and spiritually for positions of leadership in the YWCA" especially acute. In 1923 YWCA staff formed the National Association of Employed Officers (NAEO) "to create and maintain a fellowship of employed officers who are seeking to carry out the purpose of the YWCA; to define standards of service; to encourage professional preparations; to promote that sacrificial spirit and unity which is necessary to the best development of individuals and the organization as a whole; to develop a Christian ethics for the profession that will nurture mutual confidence and loyalty." It was a dues organization with a membership that included anyone working for a salary in the YWCA of the U.S.A., whether on the national staff or working in Community or Student Associations. Through its committees, regional chapters, and constituent group and subject "sections," the group worked cooperatively with the National Personnel and Training Services Committees to raise levels of professional competence, giving input into the content and method of training. The group changed its name to National Association of Professional Workers (NAPW) in 1946. It disbanded in 1953. By the mid-1920s, the National Training School was struggling. Few secretaries could afford to "give up" a year to a program that did not offer a graduate degree and potential candidates were much more likely to enroll in one of the growing number of Social Work graduate programs which offered credentials useful beyond the sphere of the YWCA. Beginning in 1926 the School's curriculum was broken into shorter "unit courses" which were offered both in New York and at summer conferences and in other regions of the country. While the full-time, year-long course was losing enrollment, the shorter summer courses at Camp Maqua in Maine, at Asilomar in California, and later at Fletcher Farm in Vermont, were growing steadily. They offered general and specialized training for all types of staff with various degrees of commitment to the Association. Addressing the situation in classic YWCA style, attendees at the 1928 Convention appointed a Council on Professional Study to examine the situation and make recommendations about the future of the Training System to the following Convention. The Council's report to Convention in 1930 recommended that there should be "schools but not a school" with the result that the YWCA closed its National Training School in favor of more short-term and decentralized institutes, seminars, workshops, and conferences. YWCA training staff was responsible for providing resources for "formal and informal learning in relation to program emphases." It emphasized the YWCA's mission, effective and efficient administration, and social group work, as well as basic personnel issues, such as recruitment, performance evaluation, hiring, and supervision. Training staff continued to offer a system of shorter courses or workshops at YWCAs around the country during the year and longer ones during the summer at one or two locations, such as college campuses. The content and method of the training was ever evolving as staff worked to find the most effective ways to meet the needs of the times. Training staff experimented with a multi-media "Venture" program in the late 1960s, incorporated units of "self-study," and established intern programs for lower-level staff to experience the job of the Executive Director. Because the Association as a whole depended on a core of dedicated volunteers, training for employed staff also focused on techniques for training and working with volunteers. The Association made regular studies of salary ranges and educational qualifications of staff in its Community and Student Associations. When the studies revealed in the 1950s and 1960s that one quarter of the professional staff in Community Associations were not college graduates, the National Association worked to encourage college completion through scholarships and policies promoting leaves for educational purposes. In response to changing trends, especially among the volunteer work force, the Association committed itself to a renewed emphasis on leadership training for the 1980s. When the Max C. Fleishmann Foundation of Reno, Nevada, announced that it wanted to distribute all of its assets, the YWCA submitted a proposal for support of construction of a "leadership development center" located in the fast-growing southwestern U.S. Staff cuts in the mid-1970s had reduced staff in regional offices which left the membership feeling that National was out of touch with their concerns. Location of the center away from New York was an attempt to address that problem. A site was selected in Phoenix, Arizona, causing some controversy among Association membership due to the apparent inconsistency of building in a state that had not ratified the Equal Rights Amendment, a YWCA public policy priority since 1973. Citing the need for a "strong presence…in areas which most need the commitment of the YWCA to racial justice and equality for women," the YWCA went ahead with the construction. Dedicated in 1983, the Leadership Development Center was a year-round, non-residential training center designed to take full advantage of state-of-the-art technology. Though primarily for YWCA staff, it could also be rented by similar groups. The logistics of administering an operation that was at such a distance from headquarters, as well as the financial burdens of staffing and maintaining the facility, were always somewhat challenging for the shrinking national staff. Part of the National Association's renewed emphasis on leadership training included, as part of Member Association accreditation, required attendance at training sessions in Phoenix. At least some cash-strapped Community Associations objected to the expense involved in traveling to Arizona for training that had previously been offered regionally. Logistical and financial conditions did not improve over time and the Association ultimately decided to sell the Center as part of the major restructuring of the National Association in 1999-2000. Once again feeling the need of an independent association for discussion of professional and organizational issues, staff members established the National Association of YWCA Executives (NAYE), in 1985. This group played a large role in the 1999-2000 reorganization of the structure of the National Association. Administrative Historycirca 1907-21Secretarial Department (includes National Training School, Extension Training Division, Personnel Bureau, Recruiting, and Recommendations)1922-23Personnel Division (includes National Training School, Recruiting and Placement Section)1925Personnel Department under Business Division; National Training School under Education and Research Division)1925-32Personnel Bureau; National Training School under Education and ResearchApr 1932-Oct 1943Leadership Division/Department (includes both Personnel and Department of Training) Nov 1943-Sep1948Leadership Services Department (includes both Personnel and Department of Study: Professional and Volunteer Training)Oct 1948-May 1950Personnel and Training ServicesOct1950-1952Membership Resources (includes Personnel Services and Training Services [also Publications Services and Data and Statistics])1952-53Membership Resources (includes Leadership Services, Personnel Services [also Data and Statistics and Publications Services])1954Membership Resources (includes Leadership Services and Personnel Services only)1955-spring 1960Personnel Policies and Services Department and Leadership Services Department are separate, all under General AdministrationSep 1960-1971Bureau of Personnel and Training1972National Personnel and Labor Relations; Membership-Leadership Developmentafter 1973??1992 Leadership Development and Mission Training under Member Association Services; Leadership Development Center under Operations Department1997Human Resources/Administration
The YWCA of the U.S.A. donated a portion of its records to the Sophia Smith Collection in 1964 and the remainder in 2002 and 2003.
Scope and Content Forms part of the YWCA of the U.S.A. Records--Record Group 6. Program. NOTE: For the most part, the Microfilmed Records and the Original Format Records do not duplicate each other and both should be consulted. This description covers materials in both formats. See the Contents List for a folder-level inventory of the Original Format Records. See the Microfilmed Records Reel Lists for a detailed inventory of the microfilm. Training and Personnel records consist of minutes; reports; correspondence; conference, programs and projects files; publications; studies; and subject files on recruitment and retention, the Leadership Development Center, and scholarships. The extensive records of Training include minutes and reports, course catalogs, flyers and handouts, packets, manuals, and kits used for general training in "Association principles and methods" and for training on specific topics. Because training was one of the core functions of the National Association, training publications and materials appear throughout the records. Training materials related to specific subjects or constituencies were usually generated by staff of that unit and are filed with other related materials (e.g., training for teen leaders with Teen Age and Younger girls; financial development training with financial, etc.). The records described in this Series deal with the overall coordination of training, and the subjects that were the responsibility of the Personnel and Training staff, such as Association history, "principles and methods," and effective administrative techniques, particularly those related to personnel matters including techniques for training others to work effectively in committees and groups. The records contain many studies and discussions about employment standards and opportunities within the YWCA, both in the departmental records and in the records of the two organizations of professional YWCA workers, the NAEO/NAPW and the NAYE. The many versions of "handouts" about the Association provide insight into the way the Association "interpreted" its purpose to its own staff and members and how that changed over time. As is true elsewhere in the records, very few 1971-88 records have survived. Microfilmed Records, 1906-70 only [see Microfilmed Records Reel List] With the exception of the Minutes and Reports, which are available both on the microfilm and in original format, there does not appear to be a great deal of overlap between the two formats, and both should be consulted. Records relating to Training and Personnel can be found on the microfilm under: Minutes and Reports Leadership Services DivisionMembership Resources CommitteeNational Volunteer Leadership CommitteePersonnel and Training CommitteePersonnel Policies and Services CommitteePersonnel Services CommitteePersonnel Bureau CommitteeScholarship and Loan CommitteeScholarship Fund Committee-Florence Sims MemorialScholarship DepartmentTrainingVocational CouncilVolunteers CommitteeVolunteer Leadership and Training CommitteeVolunteer Workers BureauSubject Files Group WorkLeadershipLeadership ServicesMembership ResourcesNational Board, National Employed PersonnelPersonnel Policies and ServicesPersonnel and TrainingSpeakersVocational Guidance Original Format Records, 1907-99, 13 linear feet [see Original Format Records folder list] The Original Format Records contain a number of items that were donated to the National Board Archives after microfilming was completed. These include some student notes and papers from the National Training School. There are also many training records, particularly handouts, manuals, and kits, which post-date the microfilm, particularly given the Association's commitment to re-emphasize leadership training in the 1980s and 1990s. The Original Format Records are arranged in four sections as follows: Department and Committees consists of general historical information, committee records, correspondence, files on conferences and consultations, a small amount of information about the Leadership Development Center, programs and projects files, staff newsletters, staff recruitment and retention materials, reports, files on scholarships, and a couple of studies. Training consists of general historical information; a chronological file of records related to various training programs from the Secretaries' Training Institute of 1906-08 to Leadership Development Institutes in the late 1990s. Included are substantial materials about the National Training School. The last two sections under Training consist of publications, handouts, kits, manuals, etc., prepared for specific training sessions, and general publications, resource materials, manuals, etc., on a variety of subjects including parliamentary procedure, group work, performance evaluation, personnel administration, salaries and benefits, and many others. Volunteers consists of general historical information, committee and department records, files on the Career Volunteer Development Project (an attempt to tackle the problem for the Association of the shrinking volunteer work force in the early 1980s), and training publications, manuals, and packets for volunteers and their supervisors. Miscellaneous consists of records of the National Association of Employed Officers (NAEO)/National Association of Professional Workers (NAPW) and the National Association of YWCA Executives (NAYE).
The records are open to research according to the regulations of the Sophia Smith Collection without any additional restrictions. Access to audiovisual materials may first require production of research copies.
The YWCA of the USA retains copyright ownership of the records, but has authorized the Sophia Smith Collection to grant permission to publish reproductions or quotations from the records on its behalf. Copyright to materials authored by persons other than YWCA staff may be owned by those individuals or their heirs or assigns. It is the responsibility of the researcher to identify and satisfy the holders of all copyrights for permission to publish reproductions or quotations beyond "fair use."
Additional Formats A copy of the microfilmed records of the YWCA of the U.S.A. Records is available to borrow from the William Allan Neilson Library at Smith College via Interlibrary Loan. To request the microfilm from our library you will need to submit the following information to your library's Interlibrary Loan department: Author: Young Women's Christian Association of the U.S.A. National BoardTitle: Records, 1876-1970 [microform]WorldCat Accession Number: OCLC 57415795Notes: "Call # 689" and reel number(s) you want to borrow Full descriptions and reel lists of the microfilm are available online.
This Record group forms part of the YWCA of the U.S.A. Records
Processed by Maida Goodwin, Amy Hague, Kara McClurken, Amanda Izzo, 2008 FY 07-08
Consumer education--United States--History--Sources
lcsh
Group relations training--United States--History--20th century--Sources
series
SERIES II. TRAINING AND PERSONNEL
This is the Contents List for the Original Format Records only. The reel lists for the Microfilmed Records are in a separate file. See Scope and Content note for more description.
General and History, 1913-95, n.d.
Committees/Department/Bureau
Secretarial Department Committee: minutes, 1907-21
Personnel Department/Division/Bureau Committee: Minutes
Leadership Division Staff: minutes, Oct 1931-1939
Leadership Division/Department/Leadership Services Department Committee: minutes, 1932- Sep 1948
Personnel and Training Services Committee: minutes, Oct 1948-May 1950
Membership Resources Department
Committee: minutes, 1950-55
Personnel Services Committee: minutes, etc., Oct 1950-May 1955
Training/Leadership Services Committee: minutes, 1950-55
Leadership Services Department Committee: minutes, 1956-60
Personnel Policies and Services Department Committee: minutes, May 1955-May 1960
Personnel and Training Bureau
Committee: minutes, Oct 1960-71
Leadership Development Committee, 1982-83
Ad-hoc Subcommittee on Residence and Camp Directors, 1962-63
Personnel Policies and Practices Subcommittee: minutes, 1965-68
Recruitment Subcommittee: minutes, 1965-69
Training Subcommittee: minutes, 1965-69
Correspondence
American Council on Education, Registry of Credit Recommendations, 1976-92, n.d.
American Humanics, Inc., 1985-91, n.d.
Conferences and Consultations
Conference on the Job of the Executive Director, 1946
Consultation on Automation, 1956
Consultation on Women Workers in Industry and Service Trades, 1956
Consultation: Executive Directors in Big Cities and National Staff, 1961
Consultation on the Executive Management Workshop, 1987
Consultation on Training, 1988
Leadership Development Center
General, 1983-98, n.d.
Report by The Company Incorporated, 1982
Audio Visual Needs Survey of member associations, 1985
Report to LDC Committee on Center Activities, 1986
Programs and Projects
Continuing Education Project: report by Research and Action, Inc., 1971
Executive Management Development Project, 1973-77
Fellow-in-Training Program
General, 1928-29
Minutes, 1928-30
Puerto Rican Americans, 1958-59
Study Project on the Job of the Executive Director in the YWCA, National Assn of Professional Workers and YWCA, 1947-49
Talent Bank of Trainers, Presenters, and Public Speakers, circa 1995
Vistas for Women, 1963-66
Work Incentive (WIN) Program, U.S. Dept of Labor: proposal for staff assistance and training, n.d.
Publications
Newsletter Staff to Staff
General information, 1972
Recruitment and Retention of Personnel
General, 1918-79, n.d.
Vocational Council: minutes, 1925-27
Vocational guidance, general, 1926-30, n.d.
Let's Recruit, 1952, 1957, 1959, 1965
Recruitment Manual, 1965-66
Reports
Miscellaneous, 1909-13, 1964, n.d.
Personnel Bureau, 1928-31
Secretary
Adams, Charlotte H., 1918-24
Aller, Katharine, 1920-26
Alton, Margaret, 1920-22
Arbus, Caroline, 1919-21
Ball, Constance L., 1925-28
Bartlett, Lucy T., 1918
Benesh, Sylvia T., 1919
Bidwell, Susan Clute, 1920-23
Blake, Helen P., 1919
Botsford, Florence, 1919
Brady, Mabel S., 1919-20
Brickman, Helen, 1919-20
Brinckerhoff, Margaret, 1919
Bristle, Margaret McCague, 1920-21
Broeksmit, Helen, 1920-21
Brown, Linda Spence, 1919-20
Brown, Marjorie, 1919-20
Butcher, Theodora S., 1923-25
Butler, Eliza R., 1919-23
Carner, Lucy P., 1920-23
Corbett, Mary J., 1919-21
Cornish, Ruth H., 1919-21
Craig, Ruth W. (Mrs. S.A.), 1919
Crane, Helen Bond, 1918
Curtis, Minerva, 1919-21
Day, Inez P., 1919-20
Dean, Elizabeth L., 1914-18
Denison, Florence E., 1920-22
Dodge, Grace H., 1910-14
Dow, Caroline M., 1907-22
Dunstone, Alice E., 1924-25
Ebbesen, Aina, 1920
Englesing, Edith, 1919
Fenner, Jessamine C., 1925
Ferris, Mary C., 1919-23
Gladding, Effie Price (Mrs. Thomas S.), 1907-10
Greene, Elsie, 1919
Halsey, Katharine, 1919
Hammerly, Sueanna, 1919-22
Harbarger, Sada Annis, 1918-19
Harrub, Deborah H., 1918-20
Hawkes, Abigail T., 1919-23
Hays, Emma, 1909-10
Hirth, Emma, 1926-27
Jenkins, E. Van Sant, 1921-24
Keeney, Ruth, 1919-20
Kindle, Ethel E., 1921
Lapham, Joyce E., 1920
Lautenbach, Marguerite, 1919-20
Lyall, Agnes, 1920-21
Lynch, Josephine F., 1920
MacBride, Betty, 1919-23
McCabe, Ethel C., 1919
Melcher, Margery, 1919-20
Morris, Alice V. (Mrs. Dave H.), 1919-20
Nelson, Salome D., 1918-23
Ogden, Helen, 1919
Patchin, Mary A., 1919-20
Reid, Edith M., 1919
Reynolds, Annie M., 1914-18
Rice, Anna V., 1923
Riggs, May F., 1919
Rockwell, Cleos, 1919
Rowe, Marguerite E., 1923-24
Rowlen, Belle, 1920
Runnels, Grace N., 1919
Sanger, Helen, 1914-19
Santee, Mrs. I. M., 1920
Scott, Anna M., 1919-24
Scott, Mary Elizabeth, 1913-23
Sheppard, Grace, 1920-25
Stanton, Edith N., 1909-25
Stevens, Ellen Yale, 1919-21
Stevens, Nellie Starr, 1915-16
[Stuart], Faith (Foxcroft), 1916-17
Stuart, Marguerite, 1919
Studebaker, Edna M., 1919
Sturges, Sarah E.D., 1918-23
Tag, Florence K., 1919
Tanner, Elsie, 1918-19
Tewksbury, Edith, 1919-21
Troutt, Anna, 1919-20
Upham, Bertha A., 1919-20
Upham, Grace, 1919-20
Van Horn, Olive, 1918-19
Van Norden, Evelyn (Mrs. Theodore), 1920-21
Walser, Olive Havelock, 1923-27
Webb, Celeste, 1918-20
Webster, Katharine, 1919
Williams, Florence Marion, 1919
Wilson, Elizabeth, 1907-18
Wise, Helen W., 1918-20
Scholarships
General, circa 1960-68, n.d.
Scholarship Fund Committee, 1950
Scholarship/Scholarship and Loan Committee/Subcommittee, 1957-69
Grace Dodge Merit Fellowship Award, 1960-98, n.d.
Studies
Report [title page missing] of a study on "the extent to which differences in culture patterns conditioned the adjustment processes of individuals shifting from experience in groups of relatively common cultural background to memberships in groups of diversified culture" by M.W. [Margaret Williamson?], n.d.
"Differences and Similarities of Perception of the YWCA by Leadership Persons," Harriet Naylor, 1963
Training
General and History
Miscellaneous, 1905-2000, n.d.
"History of American Training of Young Women's Christian Association Secretaries, 1891-1918 Inclusive" by Elizabeth Wilson, Jan 1933
Training for Group Experience, syllabus from course at Columbia University, 1927 (taken by YW staff, among others)
Training Program (schools, workshops, institutes, etc.)
Secretaries' Training Institute, Chicago: minutes and reports, 1906-08
National Training System/Extension Training Division
General, 1912-20
National Training School [1908-26]
General and History, 1915-85, n.d.
Memoranda: History and Policy of Administration of the National Training School, 23 Nov 1923
Catalogues
Committee: minutes, 1921, 1925-28
Candidates Council/Admissions Committee/Admissions Council, 1925-33
Faculty Meetings, 1912-25
Lecture notes, "The Association and the Woman Movement," Katherine Gerwick, 30 Apr-26 May 1926
Scholarships and Loans/Scholarship Committee, 1923-33
Reports, 1919-26
Student papers, 1922-23
Summer School/Sessions
General, 1929-40
Asilomar and Berkeley, 1927-29
Fletcher Farm, 1929-31
Geneva, 1929-31
Maqua, 1929
New York: faculty meetings, 1922-37
School for Professional Workers, 1951-60
Orientation Institutes/Initial Training Institutes: general, 1968-73
Venture Program, 1967-70, n.d.
National YWCA Pilot Workshops: report, 1980
Learning Center [=Learning Center VII-early 1990s?] 1978
General
Library, bibliography, 1981, 1990-91
Leadership Development Institutes [late 1990s-], 1994-2001, n.d.
Publications/Resource materials for training workshops
Handouts
General, 1962-92, n.d.
Evaluation forms (blanks), 1984-90
YWCA history and mission, 1960-95, n.d.
Racism, Sexism, World, 1982-96, n.d.
Administration/"Executive Management"
Seminar on Supervision, 1956
Democratic Process in Administration workshop, 1957
"The Executive Decides" In-basket Procedure, circa 1960
National YWCA Institute on Administration, 1971
Management Workshop for Staff with Executive Potential: workbook, 1978-84
Executive Management Workshop: participants manual, 1999
Long Range Property and Facilities Planning, n.d.
Board training, n.d.
Convention: How Delegates Influence Policy Through the Convention, 1993
Education for Global Responsibility workshops
General, 1995, n.d.
Resource manual, 1992
Executive Director and President training
Executive Directors Institutes, 1959-60
E.D. Orientation, 1983
Executive Director and President Orientation, 1987, 1989
Leadership Institutes, work book, 1946-47
Marketing workshops, 1986-87
Mission Empowerment Process: facilitators packet, circa 1998
National Board
Orientation, 1982, 1988
Retreat, 1987
Workshop: Homophobia and Heterosexism, 1994-95
Personnel Management, 1978, 1986, 1987
Staff orientation and other training
Seminars for Experienced staff, 1954
Induction Institutes, 1956
Ohio Staff Round Table, 1962
Initial Training A, 1965, 1967
Initial Training C, 1965, 1966
Initial Training Institutes, 1969
New Executives' Briefing, 1988
Racism and Heterosexism, 1996
Training the Trainers, 1980
Employee Orientation, 2000
Publications/Resource Materials, General
Miscellaneous, 1945-80
Administrative Management
General, 1907-85
Administration in the YWCA series, 1944
Basic Documents of a Community YWCA, 1965, 1967, 1990, 1995, 2001
Business Administration Manual for Community YWCAs, 1962
The Executive Director on the Job in a Membership Organization-the YWCA by Clark and Teall, 1947
Executive Management for Women: A Trainer's Manual, 1982
The Job at the Information Desk, n.d.
Maintenance and Housekeeping Manual for the YWCA (loose leaf series on administration no. 6), 1969
Program Planning in the YWCA (loose leaf series on administration no. 8), 1975
Recording and Reporting in the YWCA, n.d.
Board of Directors
General information pamphlet, 1974-98, n.d.
Role and responsibility, 1945-77, n.d.
Staff and Board, 1953-78
Citizenship, 1914, 1952
Committees
General, 1907, 1966
Miscellaneous, 1913-63
Committee Cues: The Basic Philosophy and Structure of Committee Work in the YWCA, circa 1939-47
The Nominating Committee, 1944-98
Constitutions, 1934-59, n.d.
Councils, 1931, n.d.
Group work
General, 1934-59
How to Lead a Discussion by LeRoy E. Bowman, 1946-51
How to Prepare a Speech by Ivan Gerould Grimshaw, TWP, 1952
Social Group Work: Principles and Practices by Harleigh Trecker, TWP, 1948
Leadership Development, 1939-42
Orientation
National Board kits
'Ready Reference' for new presidents and executive directors, 1988, circa 1992, Jun 1997
Staff
circa 1988-2000
Parliamentary procedure, 1919-68
Performance Evaluation, 1940-98
Personnel administration
Salary and Benefit surveys
Search packet, circa 1985
Standards of Work, circa 1921, 1935-36
Supervision, 1940-80
Supervision Principles and Methods by Margaret Williamson, TWP, 1950
Union relations, 1945-47, n.d.
Volunteers
Paper: "The Invisible Work Force: Recruiting and Retaining Volunteers in the 1990s" by Sandra A. Vincent, Loyola University, Feb 1992
Committees/Department
Volunteer Workers Bureau
Minutes, 1919-21
Reports, 1919-21
Commission on Training Volunteer Workers: report to Convention, 1913
Advisory Committee on Volunteer Training, 1923-25
Committee Interested in Volunteer Training, 1933-34
Volunteer Training/Leadership Committee, 1926-40
Leadership Services Department Committee on Volunteers, Oct 1943-45
Ad-hoc Committee on Use and Training of National Board Volunteers, 1965
National Volunteer Leadership Committee, 1965-69
Career Volunteer Development Project
General, 1979-89
Volunteer Study, 1982
Notebook, circa 1983
Training of Trainers notebook, 18-21 Feb 1983
General, 1913-56, n.d.
"Materials for Volunteer Leadership Training," 1956
"New Materials for use in Volunteer Training in YWCAs," 1958
"Administrative Volunteers Management Training Manual," 1975
Handbooks
Pages for a Volunteer's Note Book, 1923-25
General, 1932, 1934
Primer for Volunteers, 1951-62
A Handbook for New Administrative Volunteers, 1981
Program volunteers, 1937, n.d.
Training manuals
Recruitment and supervision, 1936-51, n.d.
Teens, adolescents, 1949, n.d.
Manuals/packets for training workshops
Leadership Development Day packet, 1956
Institute on Volunteer Training, 1957
Volunteer training notebook, circa 1964
Thank you notes to Caroline Dow removed from National Training School scrapbook listed below
OVERSIZE
National Training School: scrapbook compiled by Caroline Dow, Dean of the School, 1908-12
MISCELLANEOUS
National Association of Employed Officers/National Association of Professional Workers
General and History, 1924-89, n.d.
Committees/Commissions
Advisory Committee on Personal Counseling, Counseling Service
General correspondence and reports, 1932-34
Correspondence with participants, 1933-41
Evaluations of Service, 1933-34, 1936
Executive Committee Annual Meeting, 1950-52
To Study the Union Proposal, 1936-37
Conferences/Conventions
Proceedings and reports, 1920-40
Addresses, 1936, 1940
Constitution and Bylaws, 1946
Dissolution proceedings, 1951-53
The Bulletin, 1932-52
Directories of Employed Officers/Executive Directors, 1929, 1948
The Future of Administration: The Transition from "For" to "With," 1943
Reports, 1932, 1943
National Association of YWCA Executives (NAYE) est 1985, 1985-99